navodaya 88 Privacy Policy

We collect various types of information to provide services on the navodaya 88 platform. The information collected is broadly divided into two categories — information provided by the user and technical information collected automatically.

1.1 Information Provided by the User

When you open an account or use our services on the platform, the following information is collected:

• Full name, date of birth, and national identity card number (for identity verification)
• Email address and mobile number
• Address and postal code (if required)
• Payment information related to deposits and withdrawals (bKash, Nagad, Rocket, Upay, or bank transfer)
• Copies of documents required for account verification (as part of the KYC process)

1.2 Automatically Collected Information

When you browse our website, the following information may be collected automatically:

• IP address and device type
• Browser version and operating system
• List of pages visited and session duration
• Information collected through cookies and similar tracking technologies
• Referral source (where you came from before visiting our site)

Collected information is used for specific purposes. navodaya 88 never uses your information without reason or in an unauthorised manner.

2.1 Service Operation and Improvement

• Ensuring account registration, identity verification, and login security
• Processing deposits, withdrawals, and transactions
• Identifying and resolving technical issues
• Improving platform experience and performance

2.2 Customer Service and Communication

• Providing support via live chat and email
• Sending important notifications related to your account
• Informing you about bonuses and promotional offers (subject to your consent)

2.3 Security and Compliance

• Preventing fraud, money laundering, and illegal activity
• Monitoring system security
• Meeting applicable legal obligations

We have put in place industry-standard technical and organisational measures to keep your information secure on the navodaya 88 platform.

3.1 Technical Security

SSL (Secure Socket Layer) encryption technology is used on our servers and for data transmission. As a result, all information exchanged between your browser and our servers is encrypted and cannot be read by third parties.

3.2 Access Control

Access to your information is limited only to those staff members who need it to provide the service. Every access is logged and monitored. Staff are bound by confidentiality agreements and trained in data protection.

3.3 Data Retention Period

We retain your information for as long as it is needed to provide the service or meet legal obligations. Even after an account is closed, certain information may be retained for a specified period in accordance with applicable law.

Our website uses cookies and similar technologies. Cookies are small data files stored on your device that make your browsing experience easier and more effective.

4.1 Types of Cookies

• Essential Cookies: Essential for login sessions and core site functionality. These cannot be disabled.
• Functional Cookies: Remember your preferences and language selection.
• Analytical Cookies: Collect site usage statistics to help improve the platform.

4.2 Cookie Controls

You can disable cookies from your browser settings. Keep in mind that disabling essential cookies may limit some core functionality of the site.

navodaya 88 may share information with third parties in the following limited circumstances:

5.1 Service Provider Partners

We work with trusted partners for payment processing (bKash, Nagad, Rocket, Upay, and bank transfer), technical infrastructure, and customer support. These partners are bound by confidentiality agreements with us and may access your information only for the specified service purpose.

5.2 Legal Obligations

We may be legally required to disclose information to comply with court orders, valid requests from government agencies, or the requirements of applicable law. In such situations we will provide only the information required by law.

5.3 Business Changes

If any change occurs in the business structure (merger, acquisition, or asset transfer), your information may be transferred to the new authority. You will be notified in advance and this Policy will continue to apply.

As a user of navodaya 88, you have certain important rights over your own information:

6.1 Access and Correction

You can view and correct the information stored in your account at any time. Name, contact details, and preferences can be updated from the profile page.

6.2 Request to Delete Information

You can contact our customer support team to request deletion of your personal information. However, information needed to meet legal obligations or to resolve ongoing disputes may be retained for a limited period.

6.3 Opting Out of Marketing Communications

If you do not wish to receive email notifications or promotional messages, you can turn them off from your account settings or by contacting customer support. Essential account notifications (transaction confirmations, security alerts) will always be sent.

6.4 Data Portability

You have the right to receive a copy of the information stored in your account. This request must be made through customer support.

For more details on responsible behaviour and personal data security, please visit our Responsible Gaming page.

All services on navodaya 88 are for persons aged 21 or older only. We do not knowingly collect or store any information from persons under the age of 21.

At the time of account registration, we confirm age through date of birth and identity verification. If a user does not meet the age requirement, their account and associated information will be deleted.

If you suspect that a minor's information has been collected on our platform, please contact customer support immediately.

For operational purposes, your information may be stored or processed on servers outside Bangladesh. For such transfers, we ensure that adequate data protection measures are in place in the destination country or organisation.

For international transfers, we use Standard Contractual Clauses and other recognised safeguards. All our technology partners are required to comply with international data protection standards.

navodaya 88 reserves the right to update this Privacy Policy as needed. If any significant changes are made to the Policy, we will notify you in the following ways:

• Displaying a prominent notice on the website
• Sending a notification to your registered email address
• Updating the "Last Updated" date at the top of the page

If you continue using the platform after the updated Policy is published, that will be considered your acceptance of the new Policy. It is therefore a good idea to re-read this page from time to time.

For complete information about our terms of service and your rights, you can also visit our About Us page.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our support team is available seven days a week, twenty-four hours a day to assist in both Bengali and English.

Data protection enquiries and complaints are generally resolved within 7 business days. Complex matters may take longer, but you will be kept informed of progress in such cases.